The website WWW.FLYDESKS.COM (the "Site") is published and
maintained by FLY DESKS TRAVEL SOLUTIONS. FLY
DESKS incorporated and existing in accordance with the laws of India
When you access, browse or use this Site, you accept, without limitation or
qualification, the terms and conditions set forth herein. When you access any of the
sub-Site (whether belonging to an 'associate' of FLY DESKS or
otherwise) through this Site, then such sub-Site may have its own terms and
conditions, which are specific to such sub-Site.
These Terms and Conditions of use and any additional terms posted on this
Site together constitute the entire agreement between FLY DESKS and
you with respect to your use of this Site. FLY DESKS acts as an
"Intermediary" solely to assist customers in gathering travel information,
determining the availability of travel-related products and services, making
legitimate reservations or otherwise transacting business with travel suppliers, and
for facilitating travel requirements. You acknowledge that FLY
DESKS merely provides intermediary services in order to facilitate
services to you. FLY DESKS is not the last mile service provider to
you and therefore FLY DESKS shall not be deemed to be responsible
for any lack or deficiency of services provided by any person or entity including
airline, hotel, activity provider or similar agency), you shall engage, hire from
the content available on the Site.
FLY DESKS may change, alter or remove any part of these
below written Terms and Conditions without any prior notice. Any changes done in
this Terms and Conditions of Use will be applicable the moment they are posted on
the site. You need to re-check the "Terms & Conditions" link to be fully aware of
the entire scenario.
This Site is only for your personal use. You shall not distribute exchange, modify,
sell or transmit any content or material you copy from this Site, including but not
limited to any text, images, audio and video, for any business, commercial or public
As long as you comply with the terms of these Terms and Conditions of Use,
FLY DESKS grants you a non-exclusive, non-transferable, limited right to enter, view
and use and transact on this Site. You agree not to interrupt or attempt to
interrupt the operation of this Site in any way.
Access to certain areas of the Site may only be available to registered
members. To become a registered member, you may be required to answer certain
questions or provide certain details. Answers to such questions or details required
may be mandatory and/or optional. You represent and warrant that all information you
supply to us, about yourself, and others, is true and accurate.
Domestic & International Flight Booking Terms
This site is for consumer use only. Any travel agent/tour
operator/consolidator/aggregator should not use this site for individual/group
bookings. In the event of bookings by any travel agent/tour
operator/consolidator/aggregator through the Site are detected, the FLY
DESKS reserves the right, including without limitation, to cancel such
bookings immediately without any notice to such travel agent/tour
operator/aggregator/consolidator and/or to withhold payments/commissions thereto.
The various discounts and offers mentioned on the Site are applicable to the
Consumer for the purposes of end use only.
FLY DESKS may add, change, discontinue, remove or suspend
any other Content or services posted on this Site, including features and
specifications of products described or depicted on the Site, temporarily or
permanently, at any time, without notice and without liability.
Reservations are not considered confirmed, until ticketed. Fares are
dynamic in nature and probabilities of change in them exist. We will contact you if
this happens. You can either receive a full refund of the order or pay the fare
difference between the original fare and the new fare for issuing the tickets.
In case of cancellation, we will take back the discount offered at the time
of booking and it will be deducted from the remaining amount after the deduction of
the cancellation penalty and service charge.
All materials on this Site, including but not limited to audio, images,
software, text, icons and such like (the "Content"), are protected by copyright
under international conventions and copyright laws. You cannot use the Content for
any purpose, except as specified herein.
You agree to follow all instructions which provided on this Site limiting
the way you may use it.
There are a number of proprietary logos, service marks and trademarks found
on this Site whether owned/used by FLY DESKS or any other third
party. By displaying them on this Site, FLY DESKS is not granting
you any license to utilize those proprietary logos, service marks, or trademarks.
Any unauthorized use of the Content may violate copyright laws, trademark laws, the
laws of privacy and publicity, and civil and criminal statutes.
You may download such copy/copies of the Content to be used only by you for
your personal use.
If you send any communications or materials to FLY DESKS
by electronic mail or otherwise, including any comments, data, questions,
suggestions or the like, all such communications are, and will be treated by
FLY DESKS, as non-confidential.
You hereby give up any and all claim that any use of such material violates
any of your rights including moral rights, privacy rights, proprietary or other
property rights, publicity rights, rights to credit for material or ideas, or any
other right, including the right to approve the way FLY DESKS uses
Any material submitted to this Site may be adapted, broadcasted, changed,
copied, disclosed, licensed, performed, posted, published, sold, transmitted or used
by FLY DESKS anywhere in the world, in any medium, forever.
CANCEL & REFUND POLICY
Airlines Cancel Change fees are not guaranteed can change anytime without
any prior notice by the airlines.
Airlines Cancel Change fees must be reconfirmed before making any changes
in you’re Booking.
Name change is not permitted once a ticked is issued. After a confirmed
reservation (PNR) received from the airlines & Flydesks.com, any change in the name
of any passenger travelling will not be permitted as per airline rules.
Refundable fares (Domestic): Processing fee of INR 250 per sector,
per passenger + Airline penalty.
Refundable fares (International): Processing fee of INR 500 per
sector, per passenger+ Airline penalty.
Cancellation done by Airlines: 30-45 working days.
In case of any Failed transaction, refund will be provided within 48
hours(Saturday/Sunday/Any Govt holiday not included).
Partial cancellation is not allowed on flight ticket booked under special
discounted fares for round trip.
In case of NO SHOW, customer is not eligible for any kind of refund from
the Airlines or from Flydesks.com.
AT THE TIME OF BOOKING
Name & Date of birth of the customer should be as per any Government issued
Id which He/ She will be carrying along with to the airport.
Passenger contact info & Email which is currently in use should be filled
while the process of booking on Flydesks.com.
All airlines ticket fares are subject to availability at the time of
booking. Any ticket is not considered as confirmed until there is an Airline ticket
number/Airlines PNR issued against the reservation.
Child below the age of 18 will not be allowed to travel alone as per the
Airlines policy, must be accompanied by an adult.
Airline ticket prices are dynamic in nature (subject to change).There is no
guarantee of the fare remaining the same until the ticket is booked and confirmed by
Meal & seat arrangements are subject to availability.
In case of any International ticket, the customer must carry a valid travel
documents along such as Passport, Visa, Confirmed airline ticket etc.
You acknowledge that FLY DESKS is an intermediary and is
not liable for any 3rd party (suppliers) obligations due to rates, quality, and all
other instances, whether to any such subscribers or otherwise. You expressly agree
that use of the services and the site is at your sole risk. It is your
responsibility to evaluate the accuracy, completeness and usefulness of all
opinions, advice, services, merchandise and other information provided through the
site or on the internet generally. We do not warrant that the service will be
uninterrupted or error-free or that defects in the site will be corrected.
The materials on this site are provided and "as available," "with all
faults" basis and without warranties or representations of any kind either expressed
or implied. Information, software, products, and services contained on this website,
and the inclusion or offering of any products or services on this website does not
constitute any endorsement or recommendation of such products or services by
FLY DESKS and the respective suppliers.
FLY DESKS may make changes or improvements the material in
this Site at any time, include technical inaccuracies or typographical errors.
FLY DESKS and their respective suppliers make no guarantees about
the availability of specific products and services.
FLY DESKS and its third-party suppliers, licensors, and
partners do not warrant or make any representations regarding the use or the results
of the use of the services, the site or any reference sites in terms of correctness,
accuracy, reliability, or otherwise.
FLY DESKS do not warrant that the functions contained in
this site will be uninterrupted or error free, that defects will be corrected, or
that this site or the servers that make it available are free of viruses or other
harmful components, but shall endeavor to ensure your fullest satisfaction.
FLY DESKS do not warrant or make any representations
regarding the use of or the result of the use of the material on the site in terms
of their correctness, accuracy, reliability, or otherwise, insofar as such material
is derived from other service providers such as airlines, hotel owners and tour
You acknowledge that this Website is provided only on the basis set out in
these terms and conditions. Your uninterrupted access or use of this Website on this
basis may be prevented by certain factors outside our reasonable control including,
without limitation, the unavailability, inoperability or interruption of the
Internet or other telecommunications services or as a result of any maintenance or
other service work carried out on this Website. FLY DESKS do not
accept any responsibility and will not be liable for any loss or damage whatsoever
arising out of or in connection with any ability/inability to access or to use the
FLY DESKS will not be liable to you or to any other person
for any direct, indirect, incidental, punitive or consequential loss, damage, cost
or expense of any kind whatsoever and howsoever caused from out of your usage of
Customers/Passengers are solely responsible for ensuring that the possess
all the necessary documents related to travel, such as - Passport, Visa (Any and All
Types), OK to Board Certificates, Medical Certificates etc. - before the commencing
the journey. FLY DESKS, does not provide any information for such
requirements and neither does it get such information on demand.
FLY DESKS also maintains that, it does not guarantee any
refunds in cases of No-show, Go-Show, Boarding Denial, Involuntary De-Boarding due
to any reasons. Being a Travel Agent, FLY DESKS can only make an
appeal - acceptance/rejection of which, lies at the airline's discretion.
For any Discrepancy/disagreement in the issued tickets please call us or
mail us within 24 hrs of the ticket issuance time. Post 24 hrs, FLY
DESKS do not take any responsibility and will not be liable for any
loss or damage.
FLY DESKS may add to, modify or remove any part of these Terms and
Conditions of Use at any time as it may deem fit, without notice. Any changes to these
Terms and Conditions of Use or any terms posted on this Site apply as soon as they are
posted. By continuing to use this Site after any changes are posted, you are indicating
your acceptance of those changes.
FLY DESKS reserves the right to undertake all necessary
steps to ensure that the security, safety and integrity of FLY
DESKS's systems as well as its clients and users' interests are and
remain, well-protected. Towards this end, FLY DESKS may take
various steps to verify and confirm the authenticity, enforceability and validity of
orders placed by you.
If FLY DESKS, in its sole and exclusive discretion,
concludes that the said orders are not or do not reasonably appear to be, authentic,
enforceable or valid, then FLY DESKS may cancel the said orders at
any time up to 06 hours before the scheduled time of departure of the relevant
flight or 24 hours before the expected date of visit to any property booked through
You may travel to certain destinations which involve greater risks than
others, entirely at your risk as to cost and consequences.
FLY DESKS requests you to consult your local authorities
and evaluate travel prohibitions, warnings, announcements, and advisories issued by
them before booking travel to certain international destinations.
By offering for sale travel to particular destinations, FLY
DESKS do not represent or warrant that travel to such point is
advisable or without risk. FLY DESKS do not accept liability for
damages, losses, or delays that may result from improper documents for entry, exit,
length of stay, or from travel to such destinations.
FLY DESKS reserves its exclusive right in its sole
discretion to alter, limit or discontinue the Site or any material posted herein, in
any respect. FLY DESKS shall have no obligation to take the needs
of any User into consideration in connection therewith.
FLY DESKS reserves its right to deny in its sole
discretion any user access to this Site or any portion hereof without notice.
No waiver by FLY DESKS of any provision of these Terms and
Conditions shall be binding except as set forth in writing and signed by its duly
If any dispute arises between you and FLY DESKS during
your use of the Site or thereafter, in connection with and arising from your use or
attempt to use this Site, the dispute shall be referred to arbitration. Both parties
shall agree to a sole arbitrator. The place of arbitration shall be Delhi. The
arbitration proceedings shall be in the English language.
The said arbitration proceedings shall be governed and construed in
accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof
as in force at the relevant time.
These terms and conditions are governed by and shall be construed in
accordance with the laws of the Republic of India and any dispute shall exclusively
be subject to the jurisdiction of the appropriate Courts situated at Delhi, India.
If you have questions about these Terms and
Conditions, please send an e-mail to [email protected]