Flight FAQ's

Q1. How will I know my reservation was booked?

You will receive an SMS and email on confirmation of your booking with Flydesks.

Q2. Do I have to confirm my flight reservation?

There is no need to confirm your reservation. If you need any information, you can login to My Bookings or call our customer service team at the call center number mentioned on contact us page.

Q3. Do I have to re-confirm my flight before departure?

It is not necessary to confirm  your reservations for domestic flights.

Q4. What is the a cancellation policy for flights booked on Flydesks?

Each airline has different cancellation charges. They are mentioned on the booking page at the time of making reservation. Check the Fare Rules for the booking to get complete information about the airline's cancellation policy.

Over and above the airlines cancellation charges, Flydesks charges Processing fee of INR 250 per sector, per passenger + Airline penalty as standard cancellation charges for bookings cancelled through our call center.

Q5. How do I cancel my flight reservation?

You can cancel booking online by Contacting our support team through E-mail or phone. At Support@flydesks.com or +91-9718956233.

Q6. What is the maximum number of pax(passenger) I can book in a single reservation including Adult, Child & Infant?

A maximum of 9 seats or pax can be booked at one time. If you need to book for more than 9 travellers you will have to submit an enquiry form or contact our team. We will be happy to help you.

Q7. What is an e-ticket?

An e-Ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter when checking in for the flight.

Q8. How will I get my e-ticket details?

Your e-ticket details will be sent to the email address you have provided during the booking process.

If at anytime, you need to reprint your e-ticket, just login to My Flight Bookings, select the flight and click the Print button.

Q9. How will I get my boarding pass for an e-ticket?

You will need to show your e-ticket confirmation email and your e-ticket number at the check-in counter at the airport. The airline representative will issue your boarding pass thereafter.

Q10. Is it necessary to show my e-ticket confirmation email at the airport check-in counter of the airline?

It is not mandatory to show your e-ticket confirmation email. In case you are not carrying the e-ticket confirmation email, you will need to show a photographic proof of identity (passport, driver's license etc.) at the airport check-in counter of the airline. However, it is advisable that you carry your e-ticket confirmation email and your e-ticket number.

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